PRIVACY POLICY

Information provided in accordance with data protection regulations

In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which our organisation is required to comply with. It is therefore very important to us that you fully understand what we will do with the personal data we ask you to provide. We will therefore be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information. Please do not hesitate to ask us if you have any questions after reading this information. Thank you very much for your cooperation.

¿Who are we?

  • Our name: AL ALBA INTERIOR DESIGN
  • Our VAT number: B53724175
  • Our core business: INTERIOR DESIGN AND DECORATION PROJECTS
  • Our address: 51 Calle Gabriel Miró. Postcode 03181, Torrevieja (Alicante)
  • Our contact number: 965 719 725
  • Our contact email address: INFO@ALALBAINTERIORISMO.COM
  • Our website: ALALBAINTERIORISMO.COM
  • Our core business is subject to a system of prior administrative authorisation. For your peace of mind and security, we are providing details of this authorisation and the contact details of the competent supervisory authority:
We are here to help; please do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to communicate with you and provide you with our services. It may also be used for other purposes, such as sending you marketing materials or promoting our activities.

Why do we need to use your data?

We need your personal data in order to communicate with you and provide you with our services. To this end, we will provide you with a series of checkboxes that will allow you to decide, clearly and simply, how your personal information is used.

Who will have access to the information we are asking for?

Generally speaking, only duly authorised staff within our organisation will have access to the information we request from you. Similarly, those organisations that need access to your personal information in order for us to provide our services to you may also have access to it. For example, our bank will have access to your details if payment for our services is made by card or bank transfer. Furthermore, public or private entities to which we are legally obliged to provide your personal data in order to comply with the law will also have access to your information. To give an example, tax legislation requires us to provide the Tax Authority with certain information regarding financial transactions exceeding a specified amount. In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide on this matter.

How will we protect your data?

We will protect your data using effective security measures tailored to the risks associated with the use of your information. To this end, our organisation has adopted a Data Protection Policy, and annual checks and audits are carried out to ensure that your personal data remains secure at all times.

Will we transfer your data to other countries?

There are countries in the world where your data is safe, and others where it is not quite so secure. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection perspective. In the event that, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your permission in advance and implement effective security measures to minimise the risks involved in sending your personal information to another country.

How long will we keep your data?

We will retain your data for the duration of our relationship and for as long as required by law. Once the applicable legal retention periods have expired, we will dispose of it securely and in an environmentally responsible manner.

What are your data protection rights?

You may contact us at any time to find out what information we hold about you, to correct it if it is incorrect, and to have it deleted once our relationship has ended, where this is legally possible. You also have the right to request that your information be transferred to another organisation. This right is known as “data portability” and may be useful in certain situations. To exercise any of these rights, you must submit a written request to our address, together with a photocopy of your ID card, so that we can identify you. At our offices, we have specific forms for exercising these rights and we are happy to assist you in completing them. To find out more about your data protection rights, please visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later date?

You may withdraw your consent at any time if you change your mind about the use of your data. For example, if you were previously interested in receiving marketing communications about our products or services but no longer wish to receive them, you can let us know by completing the data processing objection form available at our offices.

If you feel that your rights have been disregarded, where can you make a complaint?

If you feel that your rights have been disregarded by our organisation, you may lodge a complaint with the Spanish Data Protection Agency using any of the following methods:
  • Website: www.agpd.es
  • Postal address:
Spanish Data Protection Agency 6 Jorge Juan Street 28001 Madrid
  • By telephone:
Tel. 901 100 099 Tel. 91 266 35 17 Submitting a complaint to the Spanish Data Protection Agency is free of charge and does not require the assistance of a solicitor or legal representative.

Will we create profiles about you?

Our policy is not to create profiles of users of our services. However, there may be situations in which, for the purposes of providing the service, for commercial reasons or for other purposes, we may need to create profiles containing information about you. An example might be the use of your purchase or service history to offer you products or services tailored to your tastes or needs. In such cases, we will implement effective security measures to protect your information at all times from unauthorised persons seeking to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for any purposes other than those we have explained to you. However, if we do need to use your data for other purposes, we will always ask for your consent in advance by providing clear options that allow you to make an informed decision.
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